Last updated: 29 July 2026
1. About these terms
These Terms of Service govern access to and use of the websites, digital services, software, subscriptions and support supplied under the trading name Voodoo Services by Voodoo Services (“we”, “us” or “our”). Our registered address is N/A.
2. Acceptance and eligibility
By placing an order, activating a licence, creating an account or using a service, you agree to these terms. You must be legally capable of entering into a contract. Where you act for a business or organisation, you confirm that you have authority to bind it.
3. Services
Our services may include Voodoo Pay integrations, Voodoo Bots, Voodoo Websites, Voodoo Pins and Humfo. Product descriptions, licence periods, prices and included support are shown on the relevant product or checkout page and form part of the contract.
3.1 Voodoo Pay
Voodoo Pay tools may connect merchants and customers to third-party payment, cryptocurrency or on-ramp providers. Availability, limits, verification requirements, exchange rates, blockchain fees and settlement times may be controlled by those providers. We do not provide financial, investment, tax or legal advice.
3.2 Voodoo Bots
Bot licences may be annual or described as lifetime. “Lifetime” means the supported commercial life of the relevant product, not the lifetime of the buyer or an indefinite guarantee. Discord, Telegram and other third-party platform changes may affect functionality. You must provide accurate server and profile information and maintain permissions required by the bot.
3.3 Voodoo Websites
Website work is supplied according to the agreed specification. Unless expressly included, domain registration, hosting, paid extensions, third-party subscriptions, content entry, ongoing maintenance and backups remain the customer’s responsibility.
3.4 Voodoo Pins
Voodoo Pins products are digital subscriptions or access services. Account credentials and access must not be resold, publicly shared or used outside the permitted household or device allowance shown at purchase.
3.5 Humfo
Workspace owners are responsible for their members, content, moderation, permissions and lawful use. We may restrict, suspend or remove a workspace that breaches these terms or creates security, legal or operational risk.
4. Orders, prices and payment
Prices are displayed at checkout and may change before an order is placed. Payment must be received in full before delivery or activation unless agreed otherwise. Blockchain transactions may be irreversible. You are responsible for using the correct network, asset and wallet address.
5. Digital delivery and activation
Digital products may be delivered by email, website account, Discord, direct message or another stated method. You must supply accurate contact and activation details. Delivery may be delayed while payment, identity, fraud or technical checks are completed.
6. Renewals and expiry
Where a product renews automatically, this will be disclosed before purchase. Otherwise, annual services expire at the end of the purchased period unless renewed. Features may stop working after expiry.
7. Customer responsibilities
You must keep credentials secure, maintain compatible devices and internet access, follow setup instructions, make lawful use of the services and promptly tell us about suspected unauthorised access.
8. Prohibited conduct
You must not misuse our services, attempt unauthorised access, bypass security, distribute malware, infringe rights, facilitate fraud, harass others, overload systems, reverse engineer protected components or use a service in breach of applicable law or a third-party platform’s rules.
9. Intellectual property
We and our licensors retain all rights in our branding, software, code, documentation, designs and service materials. Unless expressly agreed in writing, purchase grants a limited, revocable, non-exclusive and non-transferable right to use the supplied product for its intended purpose.
10. Third-party services
Some functions rely on third-party platforms, gateways, hosting providers, APIs, plugins or networks. We are not responsible for their independent acts, outages, policy changes or closure, although we will take reasonable steps to support affected customers.
11. Availability and changes
We may perform maintenance, correct faults, improve security, change features or withdraw unsupported services. We do not guarantee uninterrupted or error-free operation unless a separate written service level agreement expressly says otherwise.
12. Cancellation and refunds
Cancellation and refund rights are described in our Refund Policy. Nothing in these terms removes rights that cannot lawfully be excluded, including applicable consumer rights.
13. Suspension and termination
We may suspend or terminate access where payment is overdue, information is false, use is unlawful or abusive, security is threatened, or these terms are materially breached. Where reasonable, we will provide notice and an opportunity to remedy the issue.
14. Liability
Nothing excludes liability that cannot legally be excluded. Subject to that, we are not liable for indirect or consequential loss, loss of profits, data, goodwill, business opportunity or losses caused by third-party systems. Our total liability relating to a service will not exceed the amount paid for that service during the 12 months preceding the event giving rise to the claim.
15. Indemnity for business users
Business customers agree to indemnify us against third-party claims arising from their unlawful content, misuse of a service, infringement of rights or breach of these terms.
16. Events outside our control
We are not responsible for delay or failure caused by events reasonably outside our control, including internet, cloud, blockchain, utility or platform failures.
17. Changes to these terms
We may update these terms. Material changes will apply from the stated effective date. Continuing to use a service after that date constitutes acceptance where legally permitted.
18. Governing law and contact
These terms are governed by the laws of England and Wales, and disputes are subject to the courts of England and Wales. Contact: Discord@voodoo-services.com.